Privacy Policy

Ashley Nichole Consulting ("ANC," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

• Contact information you provide through inquiry forms, the content intake form, or email (name, business name, email address)

• Content submitted for review, including marketing materials, scripts, and related files

• Payment information, processed securely through our third-party payment processors, Stripe (via Clientary) for Compliance Review and Content Creation clients, and QuickBooks for Bookkeeping & Payroll only clients; ANC does not directly store payment card details

• Website usage data collected automatically through standard analytics tools, if enabled

• Email address and name you provide when signing up for a free resource or our email list 

2. How We Use Your Information

• To provide compliance review services you've requested

• To communicate with you about your inquiry, project, or account

• To process payment for services

• To improve our services and website

• To send you educational content, updates, or occasional marketing emails if you've opted in, you can unsubscribe at any time 

3. What We Don't Collect

ANC's services review marketing and advertising content. We do not collect or process protected health information (PHI) or personally identifiable beneficiary data as part of our review process.

4. Third-Party Service Providers

We use trusted third-party providers to operate our business, including Google Workspace (email, forms, document storage), Clientary (client portal, forms, and invoicing), Stripe (payment processing), Relay (business banking), QuickBooks (bookkeeping and payment processing for Bookkeeping & Payroll clients), tawk.to (live chat support), Calendly (appointment scheduling), and FreshLearn (contractor training). These providers may process your information solely to support these functions and are not authorized to use it for their own purposes.

5. Data Retention

We retain client content and related compliance review records for 12 months following the completion of an engagement, in order to support any follow-up questions, revision requests, or compliance disputes that may arise. After this period, content is permanently deleted from our systems unless Client requests earlier deletion or a longer retention period in writing. Client may request deletion of their materials at any time by contacting support@ashleynicholeconsulting.com. 

6. Data Security

We take reasonable measures to protect your information, including restricted access to client files and secure, password-protected systems. No method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, or opt out of marketing emails at any time, by contacting support@ashleynicholeconsulting.com. 

8. We Do Not Sell Your Information

ANC does not sell, rent, or trade your personal information to third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

10. Contact

Questions about this Privacy Policy can be directed to support@ashleynicholeconsulting.com.